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Elements and Performance Criteria

  1. Plan and organise daily work activities
  2. Complete allocated work
  3. Identify and resolve work problems
  4. Work in a team environment
  5. Update knowledge and skills as required

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Standards, codes, procedures and/or workplace requirements

Standards, codes, procedures and/or workplace requirements include the latest version of one or more of:

Australian and international standards covering safety in laboratories, and quality and environmental management

national work health and safety (WHS) standards and codes of practice

Ethical and professional work performance

Ethical and professional work performance includes:

following workplace policy and procedures, regulations and legislation

behaving honestly and openly

respecting others and treating them with courtesy and impartiality

working diligently and responsibly

ensuring confidentiality of information, including client information and test results

ensuring proprietary rights, intellectual property (IP) and copyright are protected

Workplace activities

Workplace activities include, but are not limited to, one or more of:

set-up and pre-use checks of laboratory equipment

calibration status checks

sampling and testing following standard procedures

maintenance and cleaning tasks

Workplace procedures

Workplace procedures include, but are not limited to, one or more of:

standard operating procedures (SOPs)

job descriptions, job cards, batch cards and production schedules

test methods, recipes, procedures and protocols

Problem-solving strategies

Problem-solving strategies include one or more of:

accessing relevant documentation

identifying inputs and outputs and sequencing a process

identifying and rectifying a problem step

obtaining timely help

implementing preventative strategies wherever possible

Teams

Teams include one or more groups:

with ongoing responsibility for particular services or functions

who are project based

who have a mixture of full and part-time employees and contractors, laboratory, construction and production personnel

who are separated by distance and work at sites outside laboratory facilities

Team operation

Team operation occurs within one or more of:

small, medium and large contexts

internal and external environments

workplace guidelines covering access and equity principles and practices, licensing requirements, industrial awards, workplace bargaining agreements and codes of practice

agreed responsibility and accountability requirements

appropriate goals, objectives and allocated resources

Strategies to maintain work flow

Strategies to maintain work flow include, but are not limited to, one or more of:

communicating critical events on shift

recognising shortages in reagents and problems with equipment

communicating quality breakdowns

recognising urgent and abnormal results to be processed

communicating and behaving in a courteous manner

being punctual

WHS and environmental management requirements

WHS and environmental management requirements include:

· complying with WHS and environmental management requirements at all times, which may be imposed through state/territory or federal legislation. These requirements must not be compromised at any time

· applying standard precautions relating to the potentially hazardous nature of samples

accessing and applying current industry understanding of infection control issued by the National Health and Medical Research Council (NHMRC) and State and Territory Departments of Health, where relevant

Performance Evidence

Evidence of competence in this unit must satisfy all of the requirements of the elements and performance criteria, and include demonstration of:

clarifying tasks and recognising resource needs

planning, prioritising and completing tasks individually or in a team context

following workplace procedures consistently to achieve quality outputs within required timelines

identifying and resolving work problems

recognising potential disruptions or changed circumstances and modifying work plan in conjunction with relevant personnel

working effectively with team members who may have diverse work styles, cultures and perspectives

promoting cooperation and good relations

conducting work based on ethical values and principles

adjusting to a variety of working environments

seeking assistance from relevant personnel if difficulties arise.